Patient Advisor Vacancy

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Patient Advisor Vacancy – 29.5 hours

Are you looking for an exciting opportunity to join our friendly and supportive GP Practice?

The Patient Advisors are our frontline team, and are the first face, or voice our patients encounter at the surgery.

We are looking for a candidate who has excellent communication skills, a compassionate and friendly nature, together with the ability to work in a demanding environment and an aptitude for great customer service. 

The right candidate will deliver a high standard of service to all patients, visitors, and colleagues in accessing the appropriate services in a professional, courteous, efficient, and effective way over the telephone and face to face.

Responsibilities:

– Greet and check-in patients upon arrival, ensuring a warm and welcoming environment

 – Schedule appointments and manage the appointment system efficiently

– Answer phone calls and respond to enquiries in a professional and courteous manner

– Collect patient information and update electronic medical records accurately

– Maintain organisation of the reception area and waiting room

We are currently recruiting for the following work pattern:

Monday

              8.30 – 14.00 (5.5 hours)

Tuesday

Off

Wednesday

            09:15– 18.15 (8 hours) 

Thursday

            08:30 – 17.30 (8 hours) 

Friday

           09:15 – 18:15 (8 hours)

Starting rate £11.60 – Rising to £11.80 after 12 months service.

6 Months’ probation period.

If you are interested in the above vacancy then please send an email / CV to: allie.thorne@nhs.net

Closing date: Friday 12th July 2024