Channel View Medical Group (All Sites) – 01626 774 656

IMPORTANT New Phone System 31st May 2022

Channel View Medical Group will be switching to a new phone system on the 31st May. During this day any disruption should be minimal.

From the 31st May 2022, we will use one number for all of our four sites – 01626 774 656. Please note that any old numbers will work for a limited period.

Benefits to patients: 

  • Patient callback holds your place in the queue after you have called and hung up. You will receive a callback instead of waiting in the line, saving time and money.
  • Integration with patient record systems means when you speak to any member of the practice team your information is to hand, eliminating frustrating delays.
  • The new phone system can be configured to inform you with high quality voice messages at every stage of their journey, minimising questions.
  • And many more!

All calls will be recorded for training and monitoring purposes.

Please email enquiries.channelview@nhs.net if you have any questions or queries.

Kind regards

Channel View Medical Group IT & Management Team